Terms
Last updated: July 2026
1. Scope
These terms apply to all contracts between Youssef Tayachi ("Frostbreaker", "we") and business customers (B2B) regarding use of the Frostbreaker software for researching, enriching, verifying, and personalizing B2B contact data.
2. Formation of contract
For the Starter plan, a contract is formed when the customer registers an account and completes checkout for the plan through the payment processing built into the software. For the Agency plan, the contract is formed by an individual offer issued after a consultation call, accepted in writing by the customer (including by email).
3. Scope of service
Frostbreaker provides software that lets customers research companies, identify contacts with email addresses, verify them, and generate personalized copy automatically. The data sources used (e.g. Google Places, Hunter) may change.
4. Bring Your Own Key (BYOK)
Customers provide their own third-party API credentials (e.g. mapping, email enrichment, AI text generation) and bear the resulting third-party costs themselves. The usage fee for the chosen Frostbreaker plan applies in addition (Starter at the current list price, Agency per individual offer), see frostbreaker.app/preise.
5. Customer obligations
The customer is solely responsible for contacting researched leads in line with the direct-marketing rules that apply to them. Frostbreaker provides a tool but does not review the legal permissibility of individual customer campaigns.
6. Availability
We aim for high availability but do not guarantee any specific uptime. We give no warranty for the availability of third-party services (e.g. Hunter, OpenAI).
7. Liability
We are liable without limitation for intent and gross negligence and under mandatory statutory provisions. Otherwise, liability is limited to damage typically foreseeable under the contract.
8. Term and termination
Contracts run monthly and can be cancelled as of the end of the current month, with no notice period and no minimum term, unless the individual offer for the Agency plan states otherwise.
9. Final provisions
Austrian law applies, excluding the UN Convention on the International Sale of Goods. Venue is Vienna, to the extent permitted by law.